Be Patient: The Billionaire Customer Service Script

When wealth piles up at the top, everyone else feels the weight. AT THE TOP gets asset booms, market gains, and tax advantages; DOWN BELOW gets a cheerful script: “be the patient” while rent, groceries, medical, debt, student loans keep rising and your paycheck keeps getting treated like a suggestion.

They’ll even recite, like it’s holy customer satisfaction, “an economy should lift people, not just portfolios,” right before the hold music loops back to “the top takes more and more, the rest get less and less.” The punchline is that “patience” isn’t a plan—it’s the blame-transfer feature, offered by people whose bills never have to wait.